Privacy policy
How Calgary Stucco & Parging handles the information you send us.
Calgary Stucco & Parging ("we") runs this website to tell people about our parging, stucco and foundation repair services and to arrange free estimates. We collect only what we need to do that, and we follow Alberta's Personal Information Protection Act (PIPA).
What we collect
- Estimate requests. Your name and phone number, and if you give them, your email, address or postal code, the services you are interested in, a description of the job and the visit time you choose.
- Chat messages and photos. What you write in the website chat and any photos you send (for example of a damaged wall). We keep the conversation with your request.
- Technical information. Like any website, our servers briefly log basic request details (such as your IP address and browser) to keep the site running and secure. We do not use advertising or tracking cookies, and we do not build profiles of visitors.
How we use it
- To contact you about your request, visit your property, prepare a quote and do the work.
- To book your estimate visit and send you a confirmation and a reminder the day before.
- To keep our records for the work we did (for example, warranty questions).
- To protect the site against spam and abuse.
We do not sell or rent your information, and we do not add you to marketing lists. The emails we send are about your request or job only.
What tools we use to run the site
We use a few service providers to run the website. They process information only for us and only to provide their service. Some of them store or process it outside Canada, where the laws of that country apply. These nclude Hetzner, Neon, Cloudflare, ChatGPT, and Resend.
How long we keep it
We keep estimate requests, chats and photos for as long as we may need them for your job, warranty and our business records, and then delete them. Requests that did not lead to work are deleted when no longer needed, normally within two years. You can ask us to delete yours sooner.
How we protect it
Only the owners of Calgary Stucco & Parging can access the information, through an admin area protected by Google sign-in. Customer photos are private and never shown on the website. Connections to the site are encrypted (HTTPS).
Your choices and rights
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it, and you can withdraw your consent to us using it (we may then be unable to provide a quote or the work). Contact us at (587) 716-6659. We will reply within 45 days, as PIPA requires. If you are not satisfied with our answer, you can contact the Office of the Information and Privacy Commissioner of Alberta.
Contact
Calgary Stucco & Parging
Calgary, AB
(587) 716-6659
Changes
We may update this policy when our website or services change. The current version is always on this page.